|Welcome to the Pet Diabetes mailing
"Netiquette" stands for
"Internet Etiquette", and refers to the set of practices developed
over the years to make the Internet experience pleasant for everyone. Like
other forms of etiquette, netiquette is primarily concerned with matters of
courtesy in communication. Netiquette benefits everyone.
When we converse, we expect other people to
observe certain rules of behavior. The same is true online. All mailing
lists have some form of guidelines. It's all about consideration for fellow
listmembers and communicating clearly. Here are a few
pointers to help you communicate courteously and effectively on our mailing list.
Use subject lines
How much time have you wasted reading emails with a misleading subject
line? Make the "Subject" section of the header as concise and
descriptive as possible. Properly titled messages help people organize
and prioritize their email, and allows those who are not interested in a
topic to delete messages without having to read them.
a new subject with a new message.
Do not start a new topic using the reply button.
If you reply to a message to start a new topic, it may be ignored by
those not following that thread; you may not get the answers your
questions deserve; and those whose mail programs allow threading will
posts are not
strictly disallowed but
should be kept to a minimum.
Sometimes they help ease a stressful time. Please precede your Subject
line with "OT" (for Off-Topic"), to alert other readers.
Off-topic messages should not contain subjects inappropriate for the
list, as per list rules.
replies to a message.
Quote only relevant portions of the original post. Edit your replies to
include enough of the original message to give other readers the context
for your message.
one-line "me too" and "thank you"
Do not quote an entire message
just to say some form of "I agree". It is usually better to send these messages
Include a short signature.
A "signature" at the bottom of your posts in with your name
and the name of your pet, your pet's species and date of diagnosis is
always helpful for other members. "dd" = diabetic dog,
"dc" = diabetic cat, "dx" means diagnosis. So a
typical sig could read: "Mary and Fluffy, dc dx April 1,
USING ALL CAPS MAKES IT LOOK LIKE YOU'RE SHOUTING! IT'S ALSO MORE
DIFFICULT TO READ. You can use *asterisks* around a word or phrase for
your emphasis marks before adding them— they can be misinterpreted as
off HTML formatting in your e-mail client, if possible.
Not all email clients can display HTML properly, so we request that
you use plain text in your messages. Most e-mail programs allow you to
specify "plain text" instead of "HTML" or "rich
text". Look for the setting in your Preferences section, and change
it to "plain text" or "ASCII".
Line length: Don't send lines longer
than 70 characters.
This helps avoid "wrapped" or broken lines in an email, which
are uncomfortable to read. Check your email program's
"Preferences" section for information on how to adjust this
White space is not
always wasted space.
White space—the empty space around text—greatly improves clarity. A
blank line only adds a byte to the article length, so don't be stingy if
it will help make your meaning clearer.
Don't post flames.
"Flames" are messages meant to insult another person, often
because the writer thinks he or she is "right." Don't
legitimize a flame by responding to it. Silence is the most effective
method of letting an author know that his or her words were not
appreciated. If you really feel a need to respond, do so by private
email instead of through the list. Before replying, though, go to do an
errand first, so you can calm down, then reply constructively instead of
If a post breaks these guidelines, give the owner/moderator a
reasonable chance to address the issue. If the issue is not addressed,
send a private email to the owner/moderator.
Do not forward personal
Never post (in whole or in part) personal email that you have received
and forward it to the list. That is considered extremely rude. Keep
private email private, just as you would wish others to do for
you—unless of course, you have permission from that person.
Do not post advertisements.
advertising is not
allowed. If you own it or make a profit from it, please
don't try to sell it on the list.
list rules regarding inappropriate topics.
For this list, these topics include
general animal welfare issues, news about animal abuse cases,
"campaigning" on pet issues, ethical, religious or personal
debate or argument.
Remember that the person on the other
side is a human being.
Because your interaction with the network is through a computer, it is
easy to forget that there are people "out there." Situations
can easily arise where emotions erupt and feelings are hurt. Don't say anything to others that you would
not say in person in a room full of people.
Your postings reflect upon you; be
proud of them.
Most people will know you only by what you say and how well you say it.
Take some time to make sure each posting will not embarrass you later.
Minimize spelling errors and make sure that your messages are easy to
read and understand.
Be careful when using humor and
Without the voice inflections and body language of personal
communications, it is easy to misinterpret a remark that was meant to be
funny. Subtle humor tends to get lost, so take steps to make sure that
people realize you are trying to be funny. Emoticons, or symbols that
represent emotions such as smiles :-) are often used on the Internet.
Sarcasm is usually inappropriate.
of other people's mistakes.
Everyone was a newbie once. So when someone makes a mistake try to
be kind about it. If it's a minor error, you may not need to say
anything. Even if you feel strongly about it, think twice before
reacting. Having good manners yourself doesn't give you license to
correct everyone else.
Be careful what you say about others.
Please remember that your posts can travel quite far. You do not
necessarily have control as to where your posts can end up. Information broadcast on the Internet can come back to haunt you or the
person you are talking about.
Posts cost money and resources.
Always consider that everyone on the list is paying to read what you
post. Your post is consuming both bandwidth and disk space.
spelling and clarity.
Obvious misspellings are jarring and distract the reader. Every mail
program allows you to edit your message before posting, and most systems
have some kind of spelling checker that you can use. Try
also to make sure that your messages are easy to read and understand.
before sending anything that might be misunderstood.
Without the voice inflections and body language of personal
communications, it is easy to misinterpret a remark. Don't respond in
Email etiquette is not
complicated and makes everyone's experience within a mailing list group more
pleasant and more productive.
If you ever find one of your
emails is moderated for breaking one of the list guidelines or straying from
the rules of netiquette, please don't take it personally. Nobody is perfect
and we sometimes forget the rules. The moderators will usually send friendly
reminders to list members when a rule has been broken. Please take it as
such... a friendly reminder.
Questions about email etiquette?
Contact the list owner: firstname.lastname@example.org.
Go to the Pet Diabetes mailing
list main page.
Updated October 2005
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This site is for information purposes only. Please
consult your veterinarian.